Shipping & Returns Policy
Last updated: October 17, 2025
📦 Digital Product Delivery
At Back2Online, all our products are delivered digitally. Once your payment is successful, the product is delivered instantly via email or direct download on our website.
Please ensure your email and contact information are accurate at checkout to avoid delivery issues.
🔁 Returns & Refund Policy
Due to the nature of digital products and instant delivery, we generally do not offer refunds once the product has been delivered.
However, in the following exceptional cases, you may request a refund:
- ✅ The product received is not as described on our website.
- ✅ The wrong product was delivered.
- ✅ The file or product delivered is corrupted or not working, and we are unable to resolve it.
If you believe your case qualifies for a refund, please contact our support team with your order details and issue description.
📞 Contact for Support
For any shipping or refund-related queries, reach out to us directly on Telegram: